Privacy Policy

1. Who We Are

The data controller is Chengdu Pixel Matrix Studio (Chinese: 成都像素矩阵工作室). Contact: jollymaker.x@gmail.com.

2. Information We Collect

• Account information (name, email, login identifiers).
• Order and shipping details (address, phone, order history).
• Design content and AI‑generated assets (prompts, images, previews).
• Usage data and device information (logs, IP, browser, performance).

3. How We Use Information

• Provide and operate the services, including design generation and order fulfillment.
• Process payments, prevent fraud, and ensure security.
• Provide customer support and communicate about orders.
• Improve features, quality, and reliability.

4. Legal Bases (Europe)

For users in the EEA/UK, we process data based on contract performance, legitimate interests, compliance with legal obligations, and your consent where required.

5. Sharing & Service Providers

We share data with trusted providers only as needed to deliver the services, including Printful (fulfillment), PayPal (payments), FAL (AI generation), and Supabase (storage). We may also share data when required by law.

6. International Transfers

Your data may be transferred to and processed in countries other than your own. Where required, we use appropriate safeguards such as Standard Contractual Clauses.

7. Data Retention

We retain data only as long as necessary for the purposes described or as required by law. You may request deletion subject to legal or operational needs.

8. Your Rights

• EEA/UK: access, correction, deletion, restriction, objection, and portability.
• California: know, delete, correct, and opt‑out of sale/sharing (we do not sell personal data).
• You may also withdraw consent where applicable.

9. Security

We implement reasonable security measures, but no system can be guaranteed 100% secure.

10. Children’s Privacy

Our services are not directed to children under 16. If you believe a child has provided personal data, contact us to remove it.

11. Changes

We may update this Privacy Policy from time to time. Continued use of the services means you accept the updated policy.